Shipping & Returns
Same Day Shipping: Any online "in-stock" orders placed on weekdays until 12:00 PM (Noon) Mountain Time will be shipped out the same day. All other orders placed after this time will be shipped the very next business day. Payments by MasterCard, Visa, American Express, Discover/Novus and Paypal are welcome. We do not bill your credit card until your order is shipped. NOTE: Packages are dropped off in secure locations by UPS. If you are not sure if your location is secure, make sure to request "signature required" in the comments box when ordering. UPS delivers Monday through Friday and in some cases Saturday depending on the area. USPS ships Monday-Saturday. Keep in mind that Next Day, Two Day and Three Day shipping do not deliver on weekends and it does not count the day it is shipped.
We Email Your Tracking Number: Tracking numbers are emailed to customers for ground shipping direct from UPS or USPS. You may then track your packages by going to www.ups.com, fedex.com or usps.com respectively and entering your tracking number. Sorry, they don't always email overnight or 2-day shipping tracking numbers as there isn't enough time before they arrive. We use USPS Priority to mail to Armed Forcess addresses.
NOTE: Customers who refuse delivery of packages they have ordered will be charged the full cost of shipping to them and the return shipping to us.
We ship UPS or USPS to Canada. You will be responsible for duties and other customs fees. (TIP: if you live in driving distance from the border, you can deliver to a U.S. address and drive to pick up your package to save on shipping and duties. Check out: U.S. Address, Inc. and others)
Attention International Customers: Orders shipped out of the U.S. arrive DUTIES UNPAID. Your country may impose additional customs taxes and/or brokerage fees we have no control over. These fees will be due before you receive your package. Oversize and or heavy items may require additional shipping charges. If additional shipping charges apply, you will be contacted for approval before your order is shipped. DO NOT ORDER FROM US if you don't intend on paying these additional fees. If you refuse the package due to not wanting to pay these fees, we will have to charge you both shipping costs to you and back to us. In addition, we will deduct a 15% restocking fee to get our products back.
International A - United Kingdom, Scotland, Ireland, France, Germany, Belgium, Italy, Netherlands
International B - Iceland, Greenland, Australia, New Zealand, Spain, Sweden, Switzerland, Denmark, Norway, Finland, Austria, Mexico, Portugal, Greece
International C - China, Hong Kong, Singapore, Japan, South Korea, India, Thailand
International D - Slovenia, Czech Republic, Poland, Romania, Lithuania, Turkey, Bulgaria, Tajikistan, Hungary, More.
NOTE: WE WILL SHIP TO ANY COUNTRY THAT EITHER UPS OR USPS WILL SHIP TO.